You’ve probably heard me say this before: the system isn’t broken — it’s working exactly as designed. Hospitals, banks, insurance companies, government agencies — all of them have operated for decades on a simple, ugly truth: the less you understand, the more they can charge you. That’s not cynicism. That’s architecture. It’s called institutional information asymmetry — and it’s the invisible engine behind every “policy,” “procedure,” and “unavoidable fee” you’ve ever been hi

Let me tell you a weird story: we don’t know how to build the Space Shuttle anymore. Seriously. NASA built the Shuttle with some of the...