
Efficiency Recovery Fee
If it got harder, it got pricier.
Service Description
Efficiency Recovery Fee Product Code: ERF-404 My commitment is to deliver exceptional work with precision, focus, and efficiency. I come prepared. I stay organized. I optimize every step of the process to create high-value results with minimal waste. However, when inefficiencies are introduced—missed deadlines, unclear direction, repeated changes, or disorganized communication—they create additional time, cost, and complexity. If those inefficiencies are external to my process, the cost of absorbing them will not fall on me. The Efficiency Recovery Fee covers the additional effort required to maintain the same level of quality and execution when external variables disrupt the streamlined flow of work. This includes: Time spent reworking or clarifying avoidable issues Additional rounds of communication or revisions Delays caused by disorganization or lack of preparedness Any other friction that adds cost without adding value I don’t charge this lightly. But when it becomes necessary, it ensures fairness—and reinforces a shared commitment to working smart, staying aligned, and protecting both of our time.
Cancellation Policy
Booking Policy 1. Payment & Confirmation All sessions must be paid in full at the time of booking. Once payment is received, you’ll receive an email confirmation with details. 2. Rescheduling You may reschedule your session up to 24 hours in advance at no charge. Email me to adjust your appointment. 3. Cancellations & Refunds Cancellations made more than 24 hours before the session are eligible for a full refund. Cancellations within 24 hours are non-refundable but may be rescheduled once as a courtesy. 4. No-Shows If you miss your session without notice, the booking is considered forfeited. Exceptions may be made at Rich’s discretion in the case of emergencies. 5. Session Format All sessions are conducted remotely on my website, via remote control, Zoom or Google Meet. Links will be provided after scheduling. 6. Questions? Reach out anytime at info@richwashburn.com. We’re here to help.
Contact Details
info@richwashburn.com